1) Do I need a username and password to apply for a permit?
2) How do I obtain a username and password?
3) How do I pay for permits submitted online?
4) How do I send in a completion card?
5) How do I update my user profile and/or what does it mean when it asks me to update my profile?
In order to apply for permit types; Electrical, Electrical Self Certification Tags, Heating and Cooling, Plumbing, Structural, Right-of-Way, Master and Sewer Later Connection you will need to become a monthly account holder.
Monthly account holders are assessed an annual $50.00 fee and are issued up to ten usernames and passwords. After the monthly account holder agreement form has been received and approved, LoGO will contact the listed account administrator with username and password information so you can begin filing permits online.
2. How do I obtain a username and password?Obtaining a username and password is easy! Visit the IndyGov.Biz Subscriber Center by clicking here. Sign up for a monthly account agreement today.
3) How do I pay for permits submitted online?Once you have obtained your username and password and begin submitting online permits, you will be sent a monthly statement from LoGO Indiana. You do not need to pay the Department of Code Enforcement for any permits submitted online. In order to submit permits online, you must be setup with automatic billing either via a credit card, or bank account, and your account will be paid via this method each month for the previous month's activity.
4) How do I send in a completion card?In order to send in a completion card, you must be a monthly account user and have submitted the permit through the IndyGov.Biz portal. On the 'Permit Status' page you will see the option to print a completion card for a permit if it is not expired or on hold.
5) How do I update my user profile and/or what does it mean when it asks me to update my profile?Your permit profile is in place to ensure that only valid applicants are applying for permits on behalf of approved contractors or sole proprietors. If you receive a message stating that you need to update your permit profile, it could mean that your agent or company license information needs to be updated with the Department of Code Enforcement (317.327.3700). In order to update your permit profile, please click here for a help sheet regarding how to setup/update your profile in the new system.