First, try typing your password, remember it is case sensitive and re-enter username in all lowercase. If it still is not working, you can call our office at 1-317-233-2010 Option 3 or toll free phone at 888-4IN-E-GOV (1-888-446-3468) during business hours (8:00 AM - 5:00 PM) and we will be glad to assist you.

Adding users is easy! Your subscription entitles you to ten (10) user names and passwords. If you have not exceeded the allotted 10 users, then vist the Subscriber Center Page and click on the add/delete user accounts option. Fill out this form and send it via U.S. Mail or fax and will notify you of the new user ID's and passwords. The additions/deletions are usually completed within 24-48 business hours. (See below for address and/or fax.)

We are located at:
10 W. Market St., Suite 600
Indianapolis, IN 46204
Voice: (317)233-2010 or (888)446-3468
Fax: (317)233-2011
Email: webmaster@logoindiana.com


If you call during non business hours, you may leave a voice-mail message so that a representative may return your call the next business day (8:00 AM to 5:00 PM)

Client ID - The Client ID field is an optional field created to assist subscribers with tracking, such as allocating expenses incurred while conducting searches. The user determines what is inputted in the field, such as a customer name, account number, or department name.

You must be the billing administrator with the managerial access. Once you have logged into the billing summary insert the month you wish to view. Then enter the account number in the box that state username or account number and click show bill.

24-48 business hours

Go to the Subscriber Center Page and click on "Sign me up!"

Reduced fees for available online services. Some services require a subscription to access.

Pre-Approval required by Permit Division for 1st time users. Please click here to request approval.

Please go to https://www.civicnet.net/apps/criminal/lch/doc/help/lchNewUserInformation.html to request approval.